Terms and Conditions

Effective Date: 19th December, 2024

Welcome to Delight Pastry Shop! These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

1. Definitions

• “We,” “us,” “our” refers to Delight Pastry Shop.
• “You,” “your” refers to any individual accessing or using our services.
• “Services” includes our website, products, and related offerings.

2. Use of Services

2.1 Eligibility
You must be at least 18 years old to use our services. By accessing or using our website, you confirm that you meet this age requirement.

2.2 Account Responsibility

• If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
• You agree to provide accurate and complete information during account registration.
• Notify us immediately of any unauthorized access or breach of security.

2.3 Prohibited Activities
You agree not to:

• Use our services for any unlawful purpose.
• Interfere with or disrupt the functionality of our website or servers.
• Use automated tools (e.g., bots) to access or scrape data from our website.

3. Orders and Payments

3.1 Order Acceptance

• All orders are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order for any reason, including errors in pricing or availability.

3.2 Pricing and Payment

• Prices displayed on our website are in [Insert Currency] and include applicable taxes unless stated otherwise.
• Payment must be made in full at the time of placing the order.

3.3 Order Cancellation

• Customers may cancel orders only before dispatch. See our Cancellation Policy for more details.
• We reserve the right to cancel orders and will notify you promptly if this occurs.

4. Refunds and Returns

As food items are perishable, we do not accept returns or process refunds. Exceptions may apply under special circumstances. Please refer to our Returns & Refunds Policy for details.

5. Food Safety and Allergens

• We take utmost care to ensure the safety and quality of our products.
• However, our products may contain or come into contact with allergens such as nuts, gluten, dairy, or soy. Customers are advised to review product details and notify us of any allergies before placing an order.

6. Intellectual Property

6.1 Ownership
All content on our website, including text, graphics, logos, and images, is the property of Delight Pastry Shop and protected under applicable copyright and trademark laws.

6.2 Restrictions
You may not:

• Copy, distribute, or modify any part of our website without prior written consent.
• Use our intellectual property for commercial purposes without authorization.

7. Limitation of Liability

• Delight Pastry Shop is not liable for any indirect, incidental, or consequential damages arising from your use of our services.
• Our total liability for any claims related to our services is limited to the amount paid for the product(s) in question.

8. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses (including legal fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

9. Termination

We reserve the right to terminate or suspend your access to our services at our sole discretion, without prior notice, for any reason, including violation of these Terms.

10. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of our services shall be resolved exclusively in the courts of Prayagraj.

11. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised Terms.

12. Contact Information

For any questions or concerns about these Terms, please contact us at:

Phone: +91 9918427675, +91 7607923888
Email: delightpastryshop@gmail.com
Address: Shop no 7 Basement Khyber Apartment, GTB Nagar, Kareli, Prayagraj 211016

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.