Privacy Policy

Effective Date: 19th December, 2024

Delight Pastry Shop (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or otherwise interact with us. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information:
We may collect the following personal information directly from you when you use our services:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely via third-party payment processors)
• Account credentials (username and password for registered users)

1.2 Non-Personal Information:
We may collect non-identifiable data, such as:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders.
• To communicate with you regarding your order or account.
• To improve our website, services, and offerings.
• To comply with legal obligations and resolve disputes.
• To send promotional materials or special offers, with your consent.
• To prevent fraudulent transactions and ensure the security of our platform.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors (e.g., payment processors, delivery services) to fulfill orders or provide services.
• Legal Authorities: When required by law, regulation, or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These technologies help us:

• Understand user behavior.
• Improve website functionality and performance.
• Deliver personalized content and advertisements.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. These include:

• Secure Socket Layer (SSL) encryption.
• Access controls and authentication mechanisms.
• Regular monitoring and audits of our systems.

However, no data transmission or storage system can be guaranteed to be 100% secure. You use our services at your own risk.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
• Objection: Object to certain processing activities, such as direct marketing.
• Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us using the details provided below.

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Policy for Minors

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor without parental consent, we will take immediate steps to delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be effective immediately upon posting on our website. Please review this policy periodically for updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Phone: +91 9918427675, +91 7607923888
Email: delightpastryshop@gmail.com
Address: Shop no 7 Basement Khyber Apartment, GTB Nagar, Kareli, Prayagraj 211016

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.